
Volume 49 Number 1 pp. 67-79
Isabel Pinto Doria 1, Ana Sousa Ferreira 2, Otília Dias 3, Helena Bacelar-Nicolau 1, Georges Le Calvé 4
2Universidade de Lisboa, FP-UL, LEAD and UNIDE, CEAUL, Portugal
3IPS, ESTBarreiro and CEAUL, Portugal
4Société Française de Statistique
Comparison of Multivariate Analysis Methodologies in a Palliative Care Setting
Summary
This study is focused on measuring the quality and the satisfaction with the palliative care provided to oncology patients in domicile. The SERVQUAL methodology adapted for the Portuguese context was used to evaluate the quality of palliative care and patient satisfaction. The Portuguese SERVQUAL questionnaire is composed of five perception scales and two questionnaires, one about the patient and another about the caregiver. The data analysis presented is the analysis of the answers to the five perception scales, composed of partial ordered variables, evaluating different aspects of quality and satisfaction.The data was analysed comparing metric and symbolic approaches, using Principal Component Analysis Methods and Agglomerative Hierarchical Cluster Analysis Models. The results suggest that a symbolic approach provides a more comprehensive analysis for this kind of data.
Keywords: Agglomerative Hierarchical Cluster Analysis, Multivariate Analysis, Palliative Care, Principal Component Analysis, Symbolic variables
DOI: 10.2478/bile-2013-0005
MLA | Doria, Isabel Pinto, et al. "Comparison of Multivariate Analysis Methodologies in a Palliative Care Setting." Biometrical Letters 49.1 (2012): 67-79. DOI: 10.2478/bile-2013-0005 |
APA | Doria, I. P., Ferreira, A. S., Dias, O., Bacelar-Nicolau, H., & Calvé, G. L. (2012). Comparison of Multivariate Analysis Methodologies in a Palliative Care Setting. Biometrical Letters 49(1), 67-79 DOI: 10.2478/bile-2013-0005 |
ISO 690 | DORIA, Isabel Pinto, et al. Comparison of Multivariate Analysis Methodologies in a Palliative Care Setting. Biometrical Letters, 2012, 49.1: 67-79. DOI: 10.2478/bile-2013-0005 |